Generative Upscaling not working in Ps 27.0

I've tried using the "generative scaling" feature in the new Photoshop 27.0, but I'm getting errors, both with the Firefly scaling option and with Topaz.

Firefly:

We've encountered a problem and can't complete your request at this time. Please try again.

Topaz:

At this time, the system administrator does not allow access to this feature. Contact them for more information.

I'm the Adobe account administrator, and I can't find a way to resolve this issue.

Any thoughts?

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